Refund & Shipping Policy

Terms of Use

UPDATED:  February 2020

General Terms

This website is operated by Om Pacific LLC. Throughout the site, the terms “we”, “us” and “our” refer to Om Pacific LLC. Om Pacific LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

This website is operated by Om Pacific LLC By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Disclaimer: The materials on this site are presented “as is” without any warranties, implied or express. To the fullest extent allowed by law, Om Pacific LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Om Pacific LLC does not warrant or make any representations regarding the use, or results of the use, of the materials on Om Pacific LLC’s site in terms of the materials’ correctness, accuracy, reliability or otherwise. The materials on Om Pacific LLC’s site are provided solely for informational purposes. Om Pacific LLC assumes no responsibility for the accuracy and completeness of the materials. Om Pacific LLC is not responsible or liable to any person or entity for any loss, damages (whether actual, consequential, punitive, or otherwise), injury, claim, liability or other cause of any kind or character based on or resulting from any information or opinions provided on this site.

Any links Om Pacific LLC provides to third-party websites are provided as navigation tools only. These third-party websites contain information created, published, maintained or otherwise posted by persons or entities independent of Om Pacific LLC. Om Pacific LLC does not control these websites and does not guarantee the accuracy, content, completeness or timeliness of information contained therein. Links to other sites does not constitute or imply Om Pacific LLC’s endorsement, recommendation or favoring of such websites, products, services or publications.

IN NO EVENT WILL OM PACIFIC LLC BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR ANY USE OF THE OM PACIFIC LLC SITE, THE MATERIALS ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, EVEN IF OM PACIFIC LLC IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our website, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your use of the website.

Children: Om Pacific LLC does not knowingly collect personal information from people under the age of thirteen (13). This site and its content are not directed to people under the age of thirteen (13). In the event that this site has unknowingly collected personal information from someone under the age of thirteen (13), Om Pacific LLC will delete that information as quickly as reasonably possible.

 

People Under the Age of 21

Om Pacific LLC does not knowingly sell our products to, nor collect personally identifiable information from, people under the age of twenty-one (21). Personally identifiable information includes but is not limited to names, addresses and email addresses, and phone numbers. If you are under the age of twenty-one (21), you may not use this website or order our products. By using our website or purchasing our products, you acknowledge you are over the age of twenty-one (21). Any registration by or use of our products by anyone under the age of twenty-one (21) is unauthorized, unlicensed and in violation of these Terms.

 

Medical Disclaimer

We recommend that you consult a physician before using any of our products. If you have, or suspect that you have a medical problem, promptly contact your health care provider. The information found on this website is for informational and educational purposes only.

Our products are not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through our website, brochures and advertisements is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by a physician, nurse, mental health practitioner, physician assistant, therapist, counselor, licensed dietician or nutritionist, or any other registered or licensed healthcare professional.

Do not stop taking any medications without speaking to your physician, nurse or mental health practitioner, physician assistant, therapist, counselor, licensed dietician, nutritionist, or any other registered or licensed healthcare professional.

We are not providing healthcare, medical or nutrition therapy services or attempting to diagnose, treat, prevent or cure any physical, mental or emotional issues, disease or condition.

To the fullest extent permitted by law, we explicitly exclude any liability for any and all direct, indirect or consequential loss or damage incurred by you or others in connection with our products and website materials, including without limitation, liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of savings, loss of data, and for any other loss or damage of any kind, whether caused by negligence, breach of contract, or otherwise, even if predictable. You specifically acknowledge and agree that we are not liable for any offensive, aggressive or illegal conduct of any other product or website material user, including you.

 

Sporting Governing Bodies

We are not responsible for your use of our products if they are not allowed for use by any amateur or professional sporting governing bodies. You are agreeing to use our products at your own risk if you participate in any organizational activity that bans the use of such products.[c1] 

 

FDA Disclosure

Representations regarding the efficacy and safety of Om Pacific LLC products have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, prevent, treat, or cure any disease.

None of the statements made on our website have been affiliated or verified by the FDA. The products or content offered on this website do not diagnose, treat, cure or relieve any medical or health conditions.

The cannabidiol (“CBD”) in Om Pacific LLC products is a natural constituent of industrial hemp plant and grown in the United States of America. This product contains less than 0.3% THC. Om Pacific LLC does not sell or distribute any products that are in violation of the United States Controlled Substances Act (US CSA).

Intellectual Property

All materials on this site, including but not limited to images, illustrations, audio clips, video clips, services, technology, features and ideas are protected by intellectual property laws and are owned and controlled by Om Pacific LLC or by other parties that have licensed their materials to Om Pacific LLC. All rights not expressly granted are reserved. Content may be protected by intellectual property laws, whether explicitly marked or not. All trademarks used or referred to on this site are the property of their respective owners. Om Pacific LLC brand names and service marks are property of Om Pacific LLC whether registered or not. The use, reproduction, copying, or redistributing of any service marks or trademarks of Om Pacific LLC is strictly prohibited without written permission.

 

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (i.e. contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (“Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the website or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and the accuracy of same. We take no responsibility and assume no liability for any Comments posted by you or any third-party.

 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website  or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the website or any related website, other websites, or the Internet. We reserve the right to terminate your use of the website or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our website will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the website will be accurate or reliable.

You expressly agree that your use of, or inability to use, our website at your sole risk. All products and services delivered to you through the website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Om Pacific LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the website  or any products procured using the website, or for any other claim related in any way to your use of the website or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website  or any content (or product) posted, transmitted, or otherwise made available via the website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Om Pacific LLC, and our members, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforcement of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this relationship or all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our website, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Service (or any part thereof).

 

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect to this website constitutes the entire agreement and understanding between you and us and govern your use of the website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Governing Law

These Terms and any separate agreements whereby we provide you goods or services shall be governed and construed in accordance with the laws of Illinois.

Changes to Terms

You can review the most current version of the Terms at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.

Privacy Policy

UPDATED: February 2020

Introduction

Om Pacific LLC (“Company” or “We”) respect your privacy. Therefore, we are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website “om-pacific.com” as well as any successors to this domain (“Website”). This policy also outlines practices for collecting, using, maintaining, protecting, and disclosing information.

This policy applies to information we collect:

  • On or through the Website.

  • In email and other electronic messages between you and the Website.

  • Through mobile and desktop applications you download from the Website, which provide dedicated non-browser-based interaction between you and the Website.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

  • When you interact with our social media pages, such as Facebook or Instagram (including in connection with promotion and giveaway activates within our pages).

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or

  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using the Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Collection of Personal Information ​

When you use our products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By visiting our Website, or making a purchase through our Website, you consent to sharing the personally identifiable information above with us. You may withdraw your consent at any time by emailing us at info@om-pacific.com. We will return or destroy your personal information within five (5) days of receipt of your withdrawal of consent.

Non-personal Identification Information

We may collect non-personal identification information about individuals whenever they interact with the website. Non-personal identification information may include the browser name, the type of computer and technical information about users’ means of connection to our Website (such as the operating system), and the Internet service providers utilized.

Cookies and Pixels: An internet cookie is a small piece of text or code stored on a user’s device by a web browser. Web pages use tracking cookies for authentication, session navigation tracking, securitization of the site, and storing site preferences. 

If you do not want to enable this site to place tracking cookies on your computer, you can adjust your web browser’s security settings to notify you when your computer receives a tracking cooking, which gives you a chance to decide whether or not to accept the tracking cookie before it is placed on your device. Please refer to the instructions and information provided by your particular web browser. Om Pacific LLC may use remarketing services to advertise on third party websites to you after you have visited this site. [c1] 

Please note that in the course of the use of this site, third parties may set cookies on your hard drive or use other means of passively collecting information about your use of this site.

Security

We take security on our Website seriously. Where applicable, we undertake security steps, including use of SSL technology, which stores customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email us at info@om-pacific.com.

 

How we use collected information

Om Pacific LLC may collect and use users personal information for the following purposes:

– To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To improve our website: We may use feedback you provide to improve our products and services.
– To send periodic emails: We may use an email address to respond to inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

Sharing your personal information

We do not sell, trade, or rent user’s personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.[c2] 

Changes to this privacy policy

Om Pacific LLC has the sole discretion to update this privacy policy at any time. When we do so, we will revise the updated date as indicated on this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

For California specific Privacy Policies click here: California Policies

 

We accept payment by Visa, Mastercard, American Express, Discover Card, JCB, and UnionPay.

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©2020 by Om Pacific LLC

Phone: +1 (312) 681-7389